Hospitality

From Hotel reception desk to the conference facilities and guest rooms, ensure you are providing an inclusive environment in your establishment with our hearing loop systems. We have systems in all sizes to make a small guest house or a large hotel hearing accessible, helping to create fully inclusive environments.

Staying in a hotel can pose significant challenges to people with hearing loss. Our systems will help guests overcome a noisy reception desk or a busy hotel convention centre, by transmitting the sound they want to hear directly to their hearing device.

Hotels or Guest Houses of any type and size can become fully inclusive by installing our hearing loop systems. A positive experience by guests who can easily access all services, enhances visitor accessibility – an important contributing factor to customer loyalty.

Places of Worship

One of the main reasons for visiting a place of worship is to hear important messages, which help individuals become part of a larger common faith community. Our hearing loop systems provide a perfect solution in these environments, cutting out background noise and enhancing the speaker’s voice so that everyone in the community can benefit.

Every word is more intelligible when a hearing loop system is installed.

Our hearing loop systems provide latency-free sound transmission direct to users hearing devices, whilst allowing the freedom of movement across a large area without losing sound. This is an ideal technology for when the user expects the sounds they hear to perfectly match a visual staging they are watching.

Our hearing loop systems are particularly useful in situations where there may be complex room structures, large sculptures or raised seating areas.

When multipurpose rooms are in use, it is often useful to use our 3D Visualisation software so that loop signal is contained. This prevents overspill of the signal outside of a specific area or room.

Entertainment, Theatres & Cinemas

An entertainment venue such as a concert hall or a theatre is a place for enjoyment, a place people attend for pure pleasure. Most modern venues include advanced and high-quality sound systems, which enhances intelligibility through sophisticated loudspeakers. The clarity of speech is always a key part of the experience.

Our hearing loop systems can be installed into auditoriums to provide an unparalleled listening experience for your audience. Our systems deliver latency-free sound transmission direct to users’ hearing devices, allowing them to sit comfortably in their seats, relax and enjoy the show!

The magnetic wireless signal of our hearing loop systems is an ideal technology for when the user expects the sounds they hear to perfectly match a visual performance they are watching. It is also excellent in speech reproduction across a large area. A correctly installed system will deliver consistent and intelligible sound for hearing aid users, across large venues even in multi-level or elevated seating areas.

We have received excellent feedback from customers with hearing loss who have used our systems while enjoying their favourite show, movie, or live music gig – a truly immersive experience.

Our 1 to 1 hearing loop systems have been installed at ticket office desks in many venues, including large nationwide Cinema chains and well known theatres across the globe.

Corporate

Corporate environments and business venues are not exempt from the challenges faced by people with hearing loss. With 1 in 5 people having some level of hearing loss, it is likely someone in your office, store or business meeting is struggling to hear what is being said.

Many business facilities such as conference and meeting rooms are designed for group communication.

Important business discussions as well as interviews or presentations are done in these facilities.

A hearing loop system helps ensure meetings and conferences run smoothly and everyone is part of the discussion. Having everyone engaged ensures effective interaction and improved productivity.

Our large area hearing loop drivers can connect to a variety of sound sources found in business venues including:

• Handheld Microphone
• Lapel Microphone
• Ceiling mounted ‘Shotgun’ or boundary Microphones
• Desk mounted Microphone
• PC, TV or Video calls
• PA system feed

Education

Classrooms and lecture halls are where most of the learning process happens and therefore assistive listening equipment is vital in this setting. Whilst hearing loop systems are specified in many countries and have been fitted in thousands of classrooms already, we can advise on the best specific solution to allow YOU to cater for all your students.

A missed lecture or a skipped piece of information can affect a student’s achievements.

Classrooms vary in size, projection and elevation, all of which impact the system performance and should be considered. Sound sources are also something that should be taken into consideration. The understanding of what the student will have to hear through the loop is paramount to technical decisions on the best equipment. As most of the equipment is invisible once installed, clear signage must be put in place to mark a looped classroom.

The benefits of fitting a hearing loop system in classrooms can be significant. Once installed, our system would offer a direct transmission of the sound source to users existing hearing aid, without need for additional receivers. This contributes to a more enjoyable and productive user experience.

Our 1 to 1 hearing loop systems can be fitted into reception desks or other offices throughout schools, universities and colleges, to provide better access to services for students with hearing loss.

Banking

The banking sector is one of the pioneers of integration of hearing loops technology in the retail environment. The banks early understanding of the benefits of hearing accessibility, particularly hearing loop technology, has been a catalyst to the progress of its widespread adoption throughout the industry.

User’s experience in banks during the early days has pushed forward both legislation and popularity.

Banks understood the importance of clear and intelligible communication with their customers at customer interaction points.

Along with our Speech Transfer Systems, hearing loop systems contribute to creating an inclusive environment in your bank. Our 1 to 1 hearing loop systems can help make your service desks more accessible for confidential exchanges.

Retail

Retail stores can present serious challenges for hearing aid users. As hearing instruments amplify all the sounds we hear, it is less effective in noisy environments. Modern retail stores can often be an environment with high ambient noise level caused by a large number of people or loud background music.

The technology in our hearing loop systems delivers the sound your customers really want to hear. Our Cardioid Microphones can pick up the voice of staff members at tills or service desks, cutting out disturbing surrounding noises.

We know shops, cafés and studios all have individual needs and designs, so we provide a range of systems to fit every scenario.

Transport

This is one of the most diverse sectors when it comes to types of hearing technologies in use today. Due to the range of different environments, it is also one of the most challenging for people with hearing loss on their travels. Contacta offer large area loop systems, which can be combined with our Speech Transfer Systems.

Some of these challenges include:

• Using ticket machines with audio output at airports, railway, or bus stations.
• Communicating with a taxi or a bus driver.
• Hearing important public announcements at noisy transport hubs; on trains, trams or buses, or at airport departure gates.
• Communicating with staff at airport check in desks, passport control and ticket offices.

Our hearing loop systems tackle all these challenges and more. From the perspective of a service provider, we offer a full range of systems capable of delivering a fully hearing accessible customer experience.

Our integrated systems can be installed in ticket machines or in car park entry/exit systems, while our 1 to 1 systems can be installed in a variety of methods in ticket offices, tills, service desks, in a taxi or on a bus, helping 1 on 1 communication where it is needed most.

Tourism, Heritage & Leisure

Businesses in this sector face different challenges when it comes to making themselves hearing accessible. We have developed a unique Portable Large Area Hearing Loop system designed for use in leisure and outdoor venues. This may be an open-air leisure or recreational event such as a music concert or a local festival.

It is suitable for short term events held at tourist attractions, parks or museums.

This system is simple to install and dismantle at the end of the event. It is ideal as a temporary solution or for use in multiple venues. The kit comes with a built-in hearing loop driver, a 2-channel receiver and an auxiliary input.

For leisure parks which may combine both indoor and outdoor facilities we offer other applications. This includes our 1 to 1 systems for ticket offices, kiosks, food stalls and payment tills, large area room loop systems for shows or waiting areas, and integrated systems on vehicles such as tour buses and taxis. We also manufacture a number of systems for door entry applications.

Every business in this sector can benefit from being accessible for people with hearing loss.

Government & Public Sector

This sector is one of the most significant for hearing accessibility. From important government parliament discussions through to service points at local councils, this sector will always be in the public eye. Many venues at City Council offices and other public facilities already benefit from our hearing loop systems.

This includes service desks, tills, conference rooms and council chambers.

In many venues, a combination of systems may be found, for both 1 to 1 and large area applications.

When hearing loop systems are being installed in rooms that host confidential discussions, it is very useful to use our 3D visualisation software. Using this advanced tool, we are able to design layouts with cancellation loops, controlling any signal overspill so that it is contained within the room.

We also offer our Contacta IR system, a high quality indoor Infra-Red solution, enabling wireless communication inside a defined room space. The signal is always contained within the walls of the room providing secured and confidential coverage. There is a variety of listening options including highly amplified receivers with up to 120dB volume gain and a personal Inductive Neckloop designed to help hearing aid users.

Integrated & OEM

We design and manufacture a wide range of integrated and OEM hearing loop systems. The possibilities of adding a hearing loop to an existing system are wide and varied. Solutions can be customised or bought off the shelf from our ready-made solutions. Our systems can be built into your existing system.

They can also be retrofitted onto existing devices. It is relatively easy and affordable to add a hearing loop facility, however the benefits to people with hearing loss are significant.

A correctly installed system can help these people hear the audio from a huge variety of applications including:

• Ticket machines
• ATM machines
• Self-service and automated checkouts
• Check-in stations
• Door entry systems
• Intercom system
• Fire evacuation and smoke detection systems
• Car park
• Lifts
• Information kiosks
• Way finding systems
• Bus, train, tram and taxi
• Waiting areas and specified interaction points